Local Fox

Privacy Statement

Last updated on 01-Jul-2023

Introduction

This Privacy Policy applies to all personal information collected by App Logics Pty Ltd (ACN: 627 220 615), trading as Local Fox and its affiliates (referred to as "we", "us", or "our"). By using the Local Fox website, mobile apps, or any of our products or services, you consent to the terms outlined in this policy.

At Local Fox, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This policy outlines the methods and purposes behind our collection of personal data, the types of information we gather, how we utilize it, and the options available to you for controlling its use.

Local Fox adheres to the applicable Commonwealth legislation governing the privacy of personal information held by businesses. We are committed to upholding these laws while prioritizing the protection of your privacy throughout your interactions with our platform.

We strongly encourage all users and customers of Local Fox to refer to the Office of the Australian Information Commissioner's website at www.oaic.gov.au. This resource provides essential information regarding privacy regulations in Australia, helping you to stay informed about your rights and protections.

Personal Information we collect and hold

At Local Fox, "Personal Information" encompasses any details or opinions pertaining to an individual, where that individual is identified or identifiable. This definition also extends to "Sensitive Information", which constitutes a specific subset of Personal Information. Sensitive Information includes data regarding an individual's physical and mental health (inclusive of vaccination status or any health concerns), as well as other sensitive matters such as criminal records or sexual orientation. Throughout this Privacy Policy, any mention of "Personal Information" should be understood to include Sensitive Information. The types of Personal Information we may collect and retain from you include:

  • Identity Information: This may encompass your name, age, date of birth, contact information (including address, email address, phone number, or mobile phone number), occupation, license details, driver's license or passport number, usernames, or passwords.
  • Vaccination Status: Limited to COVID-19 and any related variants.
  • Financial Details: This could involve your bank account particulars or credit card information.
  • Information Inputted or Uploaded to the Local Fox Platform: This incorporates data you input or upload, including details concerning others.

Please note that the provision of these details is crucial for us to conduct our business effectively and to furnish you with the requisite products or services. Failure to provide such information may impede our ability to deliver the level of service we strive to offer.

How we collect and hold your personal information

At Local Fox, we may gather personal information about you through various channels, including but not limited to:

  • Phone calls and emails: Information may be collected when you communicate with us over the phone or via email.
  • App and webpage usage: Personal data may be obtained from devices or browsers used to access our apps and webpages.
  • Financial Details: This could involve your bank account particulars or credit card information.
  • Interaction records: We maintain records and copies of your interactions with us
  • Web forms: Information submitted through web forms on our platform.
  • Technical data: This may include logging your IP address, collecting GPS data, and the use of cookies.
  • Contact details: We may record phone numbers and email addresses used to contact us.
  • Third-party sources: Personal information may be obtained from our affiliates, advertising partners, clients, contractors, customers, and other third parties.
  • Share registries: Information may be collected from share registries contracted by us to manage Local Fox share applications and holdings.
  • Publicly available sources: We may collect personal information from publicly available sources of information.
  • Legal requirements: Personal information may be collected where legally required or authorized to do so.

Once collected, we may store your personal information electronically or in paper files.

Why we collect, hold, use and disclose your personal information

At Local Fox, we collect, store, utilize, and disclose your personal information for the following purposes:

  • To conduct and oversee our business operations and activities, which includes providing our products and services to you.
  • Managing invoicing and payment systems and services.
  • Nurturing our relationship with you as a user, customer, partner and/or shareholder.
  • Mitigating risks and detecting or investigating illegal activities or breaches of our Terms and Conditions, which may involve verifying your identity, ABN, and/or professional licenses.
  • Evaluating, processing, and assessing your applications.
  • Marketing and promoting our services, as well as the services of other entities with whom we have partnerships. This may include entities promoting goods and services unrelated to those offered by Local Fox.
  • Assisting you in obtaining approval to connect with customers for specific job categories.
  • Researching, designing, developing, managing, providing, and enhancing our products and services.
  • Communication purposes, including contacting you.
  • Compliance with relevant laws, including those pertaining to shares, share applicants, and shareholders, and cooperating with government, licensing, or law enforcement agencies.
  • Undertaking actions or practices related to the aforementioned matters.

Additionally, we may collect, store, utilize, and disclose your personal information for other lawful purposes as permitted or required by law.

We reserve the right to use or disclose personal information about you as necessary to provide information about or promote Local Fox services (including through direct marketing via mail, telephone, email, SMS, MMS messages, and other electronic means) to our users and customers. This may include newsletters, promotional materials, or relevant direct marketing campaigns. If you prefer not to receive our direct marketing emails or SMS/MMS messages, please utilize the Unsubscribe link or statement provided in all emails or SMS/MMS messages we send, or inform us using the contact details provided in the "Contacting Us" section below

Who we disclose your personal information to

Your information may be shared with individuals or entities within Local Fox for the purposes outlined in the "Why we collect, hold, use, and disclose your personal information" section above.

Additionally, we may disclose your personal information to external parties for the purposes outlined in the aforementioned section and for other specified purposes, including:

  • Organizations responsible for managing certain aspects of our business operations and functions, such as call center services, marketing, corporate administration, and corporate strategies.
  • Service providers, including share registry service providers, IT service providers, sponsors, and promoters.
  • Entities with whom Local Fox maintains a business relationship (e.g., partners, joint venture entities, agents, contractors, or external service providers) for the operation of their respective businesses.
  • Third-party payment processors or debt recovery agencies in connection with billing or payment for services provided to Local Fox users or customers.
  • Law enforcement agencies, licensing or enforcement bodies, and other relevant authorities, as required by law.
  • Government and regulatory authorities or organizations (such as ASX or ASIC) as mandated or authorized by law.
  • Internet service providers or network administrators, if there is reason to suspect a breach of our terms and conditions or engagement in unlawful activity, and such disclosure is deemed necessary.

These disclosures are made in accordance with our privacy policy and legal obligations.

Links

Our website may include links to other websites, and those third-party websites may gather personal information about you. Local Fox is not accountable for the privacy practices of other businesses or the content of websites linked to our site. We encourage users to exercise caution when navigating away from the Local Fox site and to review the privacy policies of each external website that collects personally identifiable information.

Security and Storage

At Local Fox, we prioritize the security of all information associated with our customers and contractors. We have implemented security measures to safeguard against misuse, interference, loss, and unauthorized access, modification, or disclosure of personal information under our control.

Local Fox retains the information provided by users (including contact or bank account details) to facilitate transaction verification, customer authentication, and to maintain adequate records for legal and accounting purposes. This information is stored on secure servers within controlled facilities.

While we endeavor to protect user's personal information, it's important to note that no data transmission over the Internet can be guaranteed to be completely secure. Consequently, while we strive to uphold the security of information transmitted to or from our online products or services, users do so at their own risk.

We emphasize that users are solely responsible for maintaining the secrecy of their passwords and/or account information. Exercise caution and responsibility whenever online.

Access to and correction of personal information

Local Fox is dedicated to maintaining accurate, timely, relevant, and appropriate information about our customers and website users.

To access or request corrections to your personal information held by us, please reach out to us using the contact details provided below in the section titled "Contacting Us". If your request aligns with the Australian Privacy Principles, we will provide you access to that information.

You have the right to request corrections to any inaccuracies in your information. For confidentiality purposes, we will only disclose details of your personal information if we can verify that it pertains to you.

If we are unable to provide you with access to or correct the personal information held about you by us, we will provide reasons for such refusal.

Complaints

If you have any concerns or complaints regarding our Privacy Policy or the collection, use, safe disposal, or destruction of your personal information, please contact us directly at Email: privacy@localfox.com.au

We will promptly investigate your complaint and aim to resolve any breaches related to the collection, use, or destruction of your personal information held by us within 30 days, in accordance with Commonwealth Privacy legislation. If you remain dissatisfied with the outcome of our investigation, you have the right to request an independent review by a third party, typically the Information Commissioner.

Changes to Privacy Policy

If Local Fox makes any updates to its Privacy Policy, we will publish those changes on the Privacy Policy page. This ensures that users stay informed about the information collected, its usage, and how it may be disclosed. Therefore, we encourage you to check this Privacy Policy page regularly for any updates or amendments.

The last updated date of this Privacy Policy is mentioned on top.

Contacting us

If you require further information regarding our Privacy Policy, please contact us through the following means:

  • Email us at privacy@localfox.com.au
  • Write to us at Head of Customer Operations, U217 14 Lexington Drive, Bella Vista, NSW 2153, Australia.

Should you wish to read more information on privacy legislation or the Australian Privacy Principles we recommend that you visit the Office of the Information Commissioner's website at www.oaic.gov.au